
FAQ
Common Questions Answered.
We're a local contractor — not a call center. These are the questions we get asked most often.
General Questions
Yes. We provide free, no-obligation estimates for all services — roofing, siding, windows, insulation, gutters, and more. Contact us by phone or through our online form and we'll schedule a convenient time to inspect your home.
Yes. Total Home Exteriors is fully licensed and insured to operate in Minnesota. We carry general liability insurance and workers' compensation coverage on all projects. We're happy to provide proof of insurance upon request.
We serve the Twin Cities metro and surrounding communities including Andover, Blaine, Anoka, Coon Rapids, Champlin, Ham Lake, East Bethel, Ramsey, Lino Lakes, Brooklyn Park, and many more. Call us to confirm service in your area.
Total Home Exteriors has been serving Minnesota homeowners for 20+ years. We're a locally owned contractor — not a national franchise — with deep roots in the Twin Cities community.
Yes. We stand behind our workmanship. Specific warranty terms vary by project type and materials used. Many of the manufacturers we work with also offer their own product warranties. We'll walk you through all warranty coverage before starting your project.
Most residential roof replacements in the Twin Cities take 1–2 days for standard-sized homes. Larger homes or complex roof lines may take 2–3 days. We handle everything from tear-off to cleanup.
Yes. We have extensive experience working with homeowners insurance claims for storm, hail, and wind damage. We can help you document the damage and communicate with your adjuster.
We install vinyl, fiber cement (James Hardie), engineered wood, and steel siding. We recommend fiber cement for Minnesota homes due to its resistance to freeze-thaw damage and low maintenance requirements.
Signs you need full replacement include widespread warping, rot, fading, or repeated water intrusion. Isolated damage to a few panels can often be repaired. We offer free inspections to assess your specific situation.
We work with several reputable manufacturers and can help you select the right product based on your budget, energy goals, and home style. We prioritize windows with strong Energy Star ratings suitable for Minnesota's climate zone.
Energy-efficient windows can reduce heating and cooling costs by 10–25% depending on your existing windows and home insulation. Homes with older single-pane windows see the biggest improvements.
Minnesota is in climate zone 6-7, which means the Department of Energy recommends R-49 to R-60 for attics. Many older homes fall far short of this. We can assess your current insulation and recommend the right solution.
Yes. Ice dams form when heat escapes through a poorly insulated attic and melts snow on the roof. The meltwater refreezes at the cold eave. Proper insulation plus ventilation is the long-term solution to ice dams.
Rates can vary by insurer and claim history. However, storm damage claims (hail, wind) are typically treated differently from at-fault claims. We recommend consulting your insurance agent — but don't delay inspections, as damage worsens over time.
Most Minnesota policies allow 1–2 years from the date of the storm event to file a claim. We recommend calling us within weeks of any major storm — documented damage is much easier to claim promptly.
Chipping and salt can damage your shingles and gutters. Low-pressure steam melts ice dams safely without physical impact to your roof. It's faster, cleaner, and won't void your shingle warranty.
Call when you see water staining on interior ceilings or walls, icicles hanging from gutters over 12 inches, or visible ice buildup at the roof edge. Don't wait — water intrusion causes immediate structural damage.
Document everything with photos before any cleanup. Call your insurance company to report the damage. Then call us for an emergency inspection — we can tarp exposed areas to prevent further damage while your claim is processed.
We prioritize storm response calls and typically deploy emergency tarping within 24–48 hours for active damage situations in the Twin Cities area. Repair scheduling depends on the volume of storm events in the area.
From the ground, look for dents in gutters, downspouts, or metal vents. On the roof, hail leaves circular bruise marks on asphalt shingles — knocking loose the protective granules. A free inspection from us is the most reliable assessment.
Most standard homeowners insurance policies cover hail damage, though deductibles and coverage caps vary. Minnesota experiences some of the highest hail frequency in the US, so carriers typically include it. We help document everything your adjuster needs.
Seamless gutters are far superior for Minnesota's climate. Sectional gutters have seams that can leak and separate under the stress of ice and heavy snow. Seamless gutters are custom-fabricated on-site and have fewer failure points.
Some gutter guard products work well; others trap debris or ice. We install systems we've tested in Minnesota winters and can recommend the right product for your roof pitch, tree coverage, and snowfall patterns.
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Still Have Questions?
Call us or request a free estimate and we'll walk through everything with you.
